This page explains how Maxol Direct Ltd uses any information you give to us, and the ways in which we protect your privacy. We are committed to protecting your privacy. We will not share your information with others without your prior consent.

The Data Protection Act

Under the Data Protection Act, we have a legal duty to protect any information we collect from you. We use leading technologies and encryption software to safeguard your data, and keep strict security standards to prevent any unauthorised access to it. We do not pass on your details to any third party or government department unless you give us permission, or we are legally permitted to do so.

What information do we collect?

We collect several kinds of information from visitors to our website: feedback (through emails to the Information point); registration details; order details; payment details and site usage information, which is used to help us improve the service we offer.

1. Feedback
   We welcome your feedback. Please contact us.
   1. Comments and questions?
      If you send us an email or letter asking for information, we may need to contact other bodies to find that information. If your question is technical, we may need to pass it to our technology suppliers. We do not pass on any of your personal information when dealing with your enquiry, unless you have given us permission to do so. Once we have replied to you, we may keep a record of your messages for six months for reference and audit purposes, after which it is deleted. We will respect your e-mail privacy. You will receive unsolicited correspondence from Maxol Direct Ltd only if you have agreed to this.
2. Site usage information
   1. Cookies
      Cookies are pieces of data that are often created when you visit a website, and which are stored in the cookie directory of your computer. Two cookies are created when you visit Maxol Direct's website. Our first cookie stores a random number on your computer to help us count the number of times users return to our site. The second cookie is used to store some of your preferences while you move around the site. This cookie is deleted when you leave the site. The cookies do not contain any personal information about you, and they cannot be used to identify an individual user.
      
      You can set your browser not to accept cookies but if you do this you should note that some areas of the site may not work properly.
   2. Log files
      Log files allow us to record visitors' use of the site. We analyse log file information from all our visitors, which we use to make changes to the layout of the site and to the information in it, based on the way that visitors move around it.
      
      Log files do not contain any personal information and they are not used to identify any individual patterns of use of the site.

What happens when I link to another site?

Maxol Direct's website contains links to other websites. This privacy policy applies only to our site, so you should always be aware when you are moving to another site and read the privacy statement of any site that collects personal information.

We do not pass on any personal information you have given us to any other site.

Changes to this privacy policy

If this privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties